..:: AUTO REPORT AFRICA ::..
Related Articles
• Kia Motors Nigeria to contact customers individually with warranty now extended to June
Kia Motors Corporation, Thursday, announced the launch of the ‘Kia Promise’, a global warranty extension programme for its vehicles. The Kia Promise, according to the Korean automaker, is designed to support Kia customers whose movements may be limited because of the COVID-19 pandemic.
The Kia Promise covers 142 countries and all vehicles with original Kia warranties that expire between February 1 and April 30, 2020. The programme extends the warranty of all eligible vehicles to June 30, 2020.
Kia Motors said it believes that more than 500,000 customers worldwide could benefit from the Kia Promise warranty extension.
With many countries and businesses taking precautionary measures to counteract the COVID-19 pandemic, the Kia Promise aims to help customers who may be unable to visit a workshop during this time. The programme also helps customers who are not able to bring their car in for free servicing during the lockdown.
Sangdae Kim, Senior Vice President and Head of Global Customer Experience Division at Kia Motors Corporation, said : “By extending Kia’s comprehensive warranty cover to customers who may be affected by the pandemic, Kia Motors hopes they have one less thing to worry about during this time.
“Our goal is to help to alleviate any concerns our customers have about vehicle maintenance during periods of social distancing.”
Locally, Kia Motors Nigeria said it will contact all affected customers via emails and phone numbers in the coming days, with more details on the Kia Promise programme.
Prioritizing the safety, health and the well-being of its customers, business partners, and employees, Kia Motors said it is continually and closely monitoring COVID-19 developments in communities where it does business.
The company also maintained that it will continuously strive to prevent infections at its facilities while working with federal, state and local authorities, complying with all standards set by those entities.
