Home / ASSEMBLY PLANTS / Coscharis Motors wins Jaguar Land Rover’s ‘Customer First’, ‘Technician’ of the Year Awards
From left: Richard Gouveneur MD, Jaguar Land Rover SA and sub-Sahara Africa; Cosmos Maduka Jr, Coscharis Motors, Nigeria; Sharnie Malan, Jaguar Land Rover SA and SSA); and William Letsoalo of Jaguar Land Rover SA and SSA at the ceremony

Coscharis Motors wins Jaguar Land Rover’s ‘Customer First’, ‘Technician’ of the Year Awards

Top performing importers and importer employees of Jaguar Land Rover sub-Sahara Africa were recently recognised at a glittering awards banquet in Sandton, Johannesburg in South Africa.

Jaguar Land Rover’s importer partners from its sub-Saharan markets were present at the prestigious Importer of the Year awards, which highlighted the stellar efforts in the British brand’s retail network in the continent. The winners are those retailers that ranked the highest in a number of scoring categories for business performance, including vehicle sales volumes, sales of parts and accessories and maintaining Jaguar Land Rover’s required customer service standards.

Winning the “Customer First” award for Jaguar Land Rover was Praveen Kumar Kasturi, who is the GM, Aftersales for the Jaguar Land Rover brand of Coscharis Motors Nigeria, for the exceptional work achieved in growing the Jaguar Land Rover customer experience through excellent customer service and service delivery. Another Coscharis staff, Timothy Agana, a Technician was also recognised as the Land Rover sub-Sahara Africa “Technician of the Year 2016/2017”  – this double-win being awarded for outstanding efforts in customer service as well as technical service (repairs).

Another Coscharis staff, Timothy Agana, a technician was also recognised as the Land Rover sub-Sahara Africa “Technician of the Year 2016/2017”  – this double-win being awarded for outstanding efforts in customer service as well as technical service (repairs).

Commenting on the awards, the obviously excited President / CEO of Coscharis Group, Dr. Cosmas Maduka, said, ”these awards are testaments that the company is still committed to its vision of a timeless institution despite the challenging economy especially as the country works towards getting out of recession. He reiterated the fact that Coscharis will always thread where others fear.”

The Managing Director of Jaguar Land Rover South Africa and sub – Sahara Africa, Richard Gouverneur, said,  “We have superb relationships with our importers in sub-Sahara Africa. They are the ultimate ambassadors for the Jaguar and Land Rover brands, and their passion has helped their success. We’re thrilled to reward the performance of these partners, who do an excellent job of representing these iconic British brands.”

He added: “The Jaguar and Land Rover product portfolios are growing, with excellent new vehicles being introduced to the African market. Jaguar’s first SUV, the F-PACE has been a success among critics and customers – recently winning the World Car of the Year award. And this year we will introduce more products that will delight customers all over the continent.” 

The awards also recognised other importers who excelled in challenging markets by building awareness of the brand, helping regain premium market share and demonstrating true entrepreneurial spirit.

 

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