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Coscharis Motors, exclusive distributor of Ford vehicles in Nigeria, Monday, announced an improvement on the warranty on select Ford models to three years or 100,000km for owners in the country.
This new warranty, according to a statement, is only applicable to 2017 models and upwards even as it listed Ford vehicles to benefit from the campaign to include Figo, Focus, EcoSport, Edge, Escape, Everest, Explorer, F-150, and Ranger.
Commenting on the development, the General Manager, Marketing and Corporate Communications, Coscharis Group, Abiona Babarinde, was quoted as saying,“ This is another way Ford has responded to the yearnings of numerous Ford customers in Nigeria, some of whom are long distance travellers who cover more than 60,000km within the given three years warranty period.”
According to Babarinde, “Warranty coverage on Ford vehicles in Nigeria used to be for a period of three years or 60,000km, whichever came first.”
Ford customers whose vehicles are currently under warranty can enjoy either of two offerings, Premium Care or Premium Maintenance Plan.
Premium Care or warranty extension is available to all customers whose vehicles are currently under warranty, which can now be extended from three years/60,000km to six years/160,000km from the warranty start date.
Customers who have the Premium Maintenance Plan (PMP) are qualified to extend it from four years/120,000km up to six years/160,000km from warranty start date, giving customers a total of up to 21 free scheduled maintenance/service visits.
Ford customers whose Ford vehicles are currently out of warranty can utilise a special package called Flexible Maintenance Plan (FMP).
FMP is available for customers with 2009 model year Ford vehicles. The Plan is effective from date of purchase, irrespective of their current mileage. The Flexible Maintenance Plan is valid for four years/80,000km and will cover 10 service visits with maintenance coverage which includes one set of front brake pads and one set of rear brake pads only when required from the date of purchase of the contract.
“This initiative is part of Coscharis’ ongoing campaign that aims to make motorists aware of the benefits of having their vehicle serviced by certified technicians using genuine parts. We are committed to delivering quality service to our customers,” Babarinde added.
Coscharis remains one of the biggest vehicle dealers and service centres in Nigeria with a network of 17 after-sales service centres as well as Certified Parts Wholesale Dealers (CPWD) partners and Ford-backed Quick Lane Tyre and Auto Centres.
“Coscharis Motors and Ford are dedicated to providing an efficient service to our customers and ensuring that motorists enjoy a smooth vehicle ownership experience,” he concluded.
All the technicians working at the Ford dealerships are factory-trained and Ford-certified. Only genuine Ford or Motorcraft replacement parts and approved lubricants are used when servicing vehicles at Coscharis Ford Service Centres. Genuine parts and approved lubricants are also available through CPWD outlets.
